Go to the File tab, then click Account Settings, then the Account Settings flyout.

Fortunately in Outlook 2016 there’s an easy way to clean this up.įirst you’ll want to backup the Outlook data file.

When Office finishes updating, open Outlook again.Īfter Office has been updated or the fix has been implemented, Outlook may download one more round of duplicates.

Officec2rclient.exe /update user updatetoversion=.2068

All users, in the command prompt window, type the following lines each followed by the Enter key.Ĭd C:Program FilesCommon Filesmicrosoft sharedClickToRun.

– Windows 8 and 10 users, go to Search and enter command prompt, then click the Command Prompt result. – Windows 7 users, click the Start button, and in the search box type command prompt, then click the Command Prompt result. If you don’t do this, Office will be updated automatically back to the version with the bug.

On the right under Product Information, click Update Options, then Disable Updates.First, in Outlook, click the File tab then Account (or Office Account).If this does not work and you need to try the work around, here’s the procedure. Implementing the work around in case the update above did not work. 2036 or later, click Update Options, then Update Now. On the right under Product Information, note the version listed under Office Updates.

Click File then Account (or Office Account).To try the updated version first before the workaround, do the following. We don’t have first hand experience with the new version, so can’t vouch for the fix. Microsoft says they’ve put out an updated version of the program that fixes this bug. Updating to the fixed version of MS Office They say that the one with the bug is version. In the About box, there should be a full version number. Toward the bottom of that section, click About Outlook. On the right side, there should be a section labeled Product Information. At the top left, click the File tab, then in the left column, click Account.

To verify the exact version of Outlook you’re using. If you have this version and are experiencing duplicated email and/or emails being removed from the server before you think they should be (as seen via webmail or mobile devices) you probably have the version with the bug. If you’d like to read about this known issue on the Microsoft site, click here. It’s come to our attention that the most recent version of Outlook 2016 has a bug if you’re using the POP3 protocol that causes it to download duplicate messages, remove message from the server even if it isn’t supposed to, or both.

Find junk folder in outlook 2016